Max Cash selling guide

What to Do Before Selling Your Phone

Before you sell a phone, identify the device accurately and make sure the buyer knows its real status. A few minutes of preparation can prevent delays and help the quote match the phone you bring.

Virginia Beach · Hampton Roads · 757-550-5034

Find the exact model and storage

On iPhone, Settings → General → About shows the model name and capacity. On Samsung, Settings → About phone identifies the model, and storage can be checked in device settings. Send the exact information rather than only saying ‘iPhone Pro’ or ‘Galaxy Ultra.’

Check carrier and lock information

For iPhone, carrier-lock information can appear under Settings → General → About. Also disclose any iCloud/Activation Lock or passcode issue. For Samsung, tell us the carrier or whether you know it is unlocked.

Do not hide condition problems

Mention cracks, camera problems, battery warnings, frame damage or other faults during the quote. The final transaction is based on the actual device and disclosed condition.

Prepare for the appointment after you accept

Bring the same phone and accessories you described, plus valid photo ID. Max Cash sends the arrival details after a confirmed Virginia Beach appointment rather than publishing the exact meetup address on the website.

Get your cash offer

See what we’ll pay for your device

Send the exact model and condition. We confirm the cash offer first. If you accept it, pick an appointment time in Virginia Beach and get paid when the transaction is completed.